Close
We endeavor to provide our guests outstanding services and experiences in our hotels and luxury residences. We value your business and your faith in us in delivering you a superior level of service.
We recognize that privacy is important to our guests, and hence our Global Privacy Policy explains our practices regarding personal information we collect when you visit or use our hotels, restaurants, bars, spas, salons, etc. and our website, mobile applications, or other online products and services or when you fill up a form and become member of our loyalty programs. We shall protect your personal data, to keep it secure as per applicable privacy and data protection laws.
It also describes the purposes for which we collect that personal information, the other parties with whom we may share it and the measures we take to protect the security of your data. It also tells you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices.
You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services.
As is standard practice for most websites, certain visitor characteristics are reflected in our web server logs (e.g. operating system, browser version, and Internet Protocol (IP) address). We make no attempt to link them with the individual visitors to the site.
Our website gives visitors the option of providing certain personally identifiable information for purposes of submitting inquiries and comments. This information includes name, postal address, email address, and other pertinent data.
By voluntarily providing us with your Personal Data, you are consenting to our use of it in accordance with this Privacy Statement. Due to the nature of the Internet your communications will inevitably result in the transfer of information across international boundaries. By visiting this web site you consent to these transfers. If you provide personal data to this site, you acknowledge and agree that such personal data may be transferred from your current location to the offices and servers where this website is hosted and to Anantya Resorts, and its affiliates, agents and service providers located in India and in other countries.
With regard to non-personally identifiable information, we may periodically analyze our web site logs to assess aggregate usage trends in order to better serve the needs of visitors to the site. Under some circumstances this information may be used for purposes of systems administration or server troubleshooting and security.
We do not sell, rent or share any personally identifiable information voluntarily supplied by visitors. We may occasionally subcontract with third party subcontractors to make specific offerings on our behalf and with our consent, but only on contractual terms that protect and after measures have been taken to monitor against misuse and unauthorized disclosure of that information.
Any further email addresses, phone numbers, or other contact information submitted by visitors voluntarily in the course of inquiries and comments are used only for purposes of taking action in relation to the nature of the inquiry or comment or for further communications to these visitors.
Therefore, Data collected by us may be used by us for the reasons mentioned below. This list is not all permitted use of the Data collected by us and is only indicative.
(a) carry out our obligations arising from any contract entered into between you and us;
(b) provide products and/or services and communicate with you about products and/or services offered by us;
(c) enable us to offer products and/or services and communicate with you about such products and/or services;
(d) process, disclose, transmit, and/or share the data with other third parties which have business or contractual dealings with us;
(e) provide you with offers (including for financial products and/or services), personalised services and recommendations and improve your experience on our website and mobile application;
(f) operate, evaluate and improve our business, website and mobile application;
(g) generate aggregated data to prepare insights to enable us to understand customer behaviour, patterns and trends with a view to learning more about your preferences or other characteristics;
(h) provide privileges and benefits to you, marketing and promotional campaigns based on your profile;
(i) in connection with loyalty programs owned and operated by us or our affiliates;
(j) communicate with you (including to respond to your requests, questions, feedback, claims or disputes) and to customise and improve our services;
(k) enforce the terms of use of our website and mobile application;
(l) protect against and prevent fraud, illegal activity, harm, financial loss and other legal or information security risks; and
(m) serve other purposes for which we provide specific notice at the time of collection, and as otherwise authorised or required by applicable law.
While no data transmission over the Internet can be guaranteed to be 100 percent secure, we take measures designed to protect the security of data transmitted to us upon receipt.
Our databases, and system administration logs, are restricted only to authorized users. Online transactions of a sensitive nature, e.g. credit card numbers, are protected by secure browser connections. Our site supports use of secure socket layer (SSL) encryption technology to encrypt your personally identifiable information prior to transmission over the Internet. Users whose browsers do not support SSL encryption are encouraged to contact us by phone or in writing.
Subject to the above provisions, by using our site, you consent to the collection and use of information by us in accordance with this policy. If we decide to change our privacy policy, we will post those changes on this page.
Any lawsuit relating to your use of this website, will be subject only to the exclusive jurisdiction of the Court of Kerala, India.
Our website and mobile application may place and access certain Cookies on your device. Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device. We also use pixels and similar technologies to analyse traffic on our website and mobile application to improve your experience of using them.
When you first visit our website and mobile application, you will be presented with a pop-up screen informing you of our use of Cookies and asking you to provide your consent for such use. The pop-up screen may not reappear for all your subsequent visits to our website and mobile application. You may adjust your web browser software if you do not wish to receive Cookies or web beacons, but this may prevent you from taking advantage of some of the features of our website and mobile application. Please refer to your browser instructions or ‘help’ pages to learn more about these functions.
